How do you guarantee the quality?
We have passed ISO9001, ISO14001 certification. We carry out strict quality control checks and every product is 100% inspected by at least 5 inspection positions before entering the warehouse.
Do you have MOQ restrictions? Can I also communicate the price?
There is no strict MOQ limit. Small orders are also welcome! We will give our long-term customers the best price.
If I cooperate with Hong CAI, what can I get?
1. A long-term partner with good price and stable quality.
2. Provide the perfect liquid crystal display solution for your application.
3. One-to-one sales service and perfect after-sales service.
Are you the manufacturer?
We have 3 fully automatic production lines with a monthly capacity of 700K-800K/PCS.
Do you offer customized solutions and what is the customization process?
Yes. More than 90% of our business is custom projects and our process is as follows.
1. 1-2 days for evaluation and quotation.
2. Send you our design (drawing) for your approval within 2 days.
3. According to your custom requirements, send you samples for your approval for 1-2 weeks.
4. Customize new orders for 3-4 weeks.
5. Repeat orders for 3-4 weeks.
What’s your after-sales service?
We offer a 12-month warranty. If there is a problem, we will analyze the sample and provide a short – and long-term solution report. If it is our product, we will replace it.
What size LCD do you offer?
We mainly provide small and medium size displays from 1.3 “to 10.1” for industrial, medical, smart home, applications.
Can we appoint an agent?
We already have agents in some areas and we are looking for more agents in some areas.